Drag-and-build editor
Compose surveys from ten question types — NPS scales, CSAT smiley ratings, single-select, multi-select, dropdown, yes/no, short and long text, info screens and consent.
Survey software, built in South Africa
The customer survey tool your customers actually finish.
GoNoGo Surveys is a fast, branded online survey platform for South African businesses. Build NPS, CSAT and customer experience questionnaires in minutes, distribute them by link or QR code, and watch responses arrive on a live dashboard.
No setup fee
Cancel any time
POPIA-aware data handling
Everything you need to collect feedback that actually changes things
A focused survey product with the question types, logic and reporting most teams need — without the bloated price tag of enterprise feedback platforms.
Branching & skip logic
Route respondents based on answers with operators like equals, contains, greater than, less than, answered and not answered. End early, jump ahead or branch to follow-ups.
Live dashboard per survey
Every survey gets its own real-time dashboard with response counts, completion rates, NPS, CSAT averages, and answer breakdowns by question.
Link & QR distribution
Share a clean URL or drop a printable QR code on receipts, table talkers and signage. Responses flow straight into your inbox and dashboard.
Your brand, your colours
Upload your logo, set the accent colour and hand your customers a survey that feels like part of your product — not a third-party form.
Response inbox
Browse every submission with timestamps and full answer history. Filter, search and act on what customers tell you — no spreadsheet wrangling.
Mobile-first by design
Surveys load fast and look great on any device. Big touch targets, accessible contrast and a layout that respects how people actually answer on phones.
Secure & POPIA-aware
Built-in consent question type, encrypted storage, and clear data ownership. You can export and delete responses whenever you need to.
Built for speed
Launch a survey in under five minutes. Edit live, duplicate from templates, and send the same survey through multiple channels without rebuilding it.
NPS
CSAT smiley
Single select
Multi select
Dropdown
Yes / No
Short text
Long text
Info screen
Consent
From idea to insight in three steps
No agency, no developers, no learning curve. If you can write the question, you can ship the survey.
1
Build it
Pick from ten question types, add branching logic, drop in your logo and pick a colour. Preview as you go and publish when it feels right.
2
Share it
Send the survey link by email or WhatsApp, embed it on your site, or print the QR for in-store and on-pack. One survey, every channel.
3
Act on it
Watch responses land on a live dashboard. Spot the trends, dig into the inbox, share the wins with your team and fix the friction.
Two ways to answer — both built for completion
Different audiences expect different experiences. Pick the mode that matches your moment.
Classic mode
Familiar, professional, fast
A traditional single-page survey flow with clean typography, big buttons and obvious progress. Perfect for serious feedback moments where credibility matters.
- Calm visual design for considered answers
- Keyboard-friendly on desktop
- Reads beautifully on mobile
Party mode
Swipe-style, social, fun
A swipe-driven mobile-first experience that feels like a feed, not a form. Boost completion rates on retail, hospitality and consumer surveys where every drop-off costs you.
- One question at a time, large touch targets
- Light, modern theme designed for phones
- Higher completion vs. traditional forms
Pick the plan that fits your response volume
Every plan unlocks the full builder, branching logic, dashboard, QR distribution and branding. The only thing that changes is how many responses you can collect each month.
Starter
R199/ month
300 responses / month
- Full survey builder
- Branching and skip logic
- Live dashboard
- Link and QR distribution
- Brand logo and colours
Most popular
Standard
R500/ month
2,000 responses / month
- Everything in Starter
- Classic and party modes
- Response inbox with full history
- Unlimited surveys and questions
- Priority email support
Growth
R899/ month
10,000 responses / month
- Everything in Standard
- High-volume distribution
- CSV export of responses
- Multi-survey rollups
Unlimited
R1,799/ month
No response cap
- Everything in Growth
- Unlimited responses
- Dedicated onboarding
- SLA-backed support
Month-to-month. No setup fee. Cancel any time. Terms and conditions apply.
Survey software questions, answered
Everything teams usually ask before they pick a feedback tool.
How much does GoNoGo Surveys cost in South Africa?
There are four plans — Starter (R199/mo, 300 responses), Standard (R500/mo, 2,000 responses), Growth (R899/mo, 10,000 responses) and Unlimited (R1,799/mo, no response cap). All plans include the full builder, branching logic, dashboard and QR distribution. Billed month-to-month with no setup fee.
Can I send NPS and CSAT surveys with GoNoGo?
Yes. The builder ships with a dedicated NPS scale, a CSAT smiley question type, and all the supporting questions you need to run a full customer experience programme — including single-select, multi-select, dropdown, yes/no, short text, long text, info screens and consent.
Does it support branching and skip logic?
Yes. Any question can route respondents to another question, end the survey early, or branch into a follow-up — based on operators like equals, contains, greater than, less than, answered and not answered.
Can I distribute surveys with a QR code?
Every survey gets a unique link and a printable QR code. Drop the QR onto receipts, table talkers, in-store signage, vehicles or product packaging, and feedback flows straight into your dashboard.
Is it mobile-friendly?
Yes. Surveys are mobile-first and render in two modes: a classic single-page flow for considered feedback, and a swipe-based party mode designed for very high completion rates on phones.
Where is my survey data stored, and is it POPIA-friendly?
All responses are stored securely on encrypted infrastructure with strict access controls. There is a built-in consent question type, you own your data, and you can export or delete responses at any time — all aligned with POPIA principles.
Do I need a developer to set this up?
No. If you can use Google Docs, you can build a GoNoGo survey. There is no code, no integration work, and no waiting on IT. You can launch a survey in under five minutes.
Can I use this without the full GoNoGo Business portal?
Yes. GoNoGo Surveys is a standalone product. You do not need to be on the full Business plan to use the survey builder, dashboard and distribution tools.
Ready to hear what your customers really think?
Start GoNoGo Surveys from R199 / month and have your first branded customer survey live before your next coffee.